Specialist Air Import Zürich

Ensuring an optimal, smooth and professional order processing 

• Entry of shipments and processing of import orders 
• Supporting and advising the customers and agents 
• Preparation and monitoring of offers 
• Ensuring and processing billing to customers 
• Processing of special orders, as well as complaints 
• Preparation of delivery bills, customs documents, etc. 
• Monitoring appointments 
• Maintenance of statistics for performance measurement and as a basis for accounting 
• Documentation and optimization of workflows 
• Support of supervisors in projects 
• Documentation and filing of files 
• Performing general administrative tasks 
• Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations (as applicable). 
• Contribute actively to a healthy and secure work environment by reporting unsafe/unsecure/unhealthy conditions and possible improvements

• A team player who works well with others – being respectful to our teammates is a Core Value!
• A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
• Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!

Other Skills We Hope to See:

• Completed training in freight forwarding 
• Eventually completed trainings and professional courses in the field of export, DG (Dangerous Goods) 
• Professional experience in the commercial area of import air freight
• Efficient, fast and independent way of working 
• Ability to work in a team 
• Responsibility and reliability 
• Good organizational skills 
• Proactive, responsible and dynamic personality 
• Team and service orientation 
• Flexibility 
• Willingness to change
• Fluent oral and written English and German 
• Additional (major) European languages would be an asset 
• Strong PC skills (Windows, Microsoft Office applications) preferred 
• Experience in the use of a freight forwarding software

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.  

About AIT Worldwide Logistics:

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.  Learn more about AIT Worldwide Logistics, our culture and core values in action here.  

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled.  If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.